Shop The Rewards FAQ
What is Shop The Rewards?
Our way of showing our appreciation for YOU! You’ll earn points for activities on our site, from purchases to referrals and more! You can use the points to earn discounts off purchases. So, the more points you collect the more you save!
How do I join?
If you have already signed up for a Shop the Mint account, you are automatically enrolled and have 250 points in your account! If you don’t have an account, signup at the top of this page to start earning rewards!
How do I earn points?
You can earn points by creating an account, signing up for email and text messages, following us on social media, referring friends and making purchases!
How do I view my point balance?
You must login to your account. You’ll be able to view your point balance in the top bar of every page.
Is there a limit to the number of points I can earn?
No! The more you buy and share, the more you earn. Just remember that your points expire after 1 year after your most recent purchase date.
What do the 'Approved', 'Pending' and 'Canceled' statuses mean?
- Approved: You earned these points which can be redeemed on rewards immediately.
- Pending: There is a 30 day waiting period on all purchases and referrals. After the 30 days, you’ll see these points as approved.
- Canceled: These points will not be added to your account. For example, this will happen if you cancel a purchase or make a return (the points will change from pending to canceled)
I placed an order but it's not showing pending points?
Orders placed using a Gift Card or Store Credit will not receive loyalty points.
How do I redeem my points?
You must login to your account to redeem.
Claim rewards as a gift card on the rewards page for $5, $10, $20, or $40. Points redeemed as gift cards can be combined with other gift cards and a discount code. Points will be reimbursed as a gift card in the event you make a return.
Is there a limit to how many points I can use at one time?
You can use up to 20,000 points ($40) on one order.
When do my points expire?
Points expire 1 year after your most recent purchase date.
Refer a friend?
You can find your URL after signing into your Rewards dashboard. Share your URL however you'd like with the exception of coupon or deal sites.
What if a friend I refer cancels or returns their order?
Unfortunately, your pending points will become 'canceled' and will be removed from your account.
Why did my account balance go down?
It means you, or someone you referred, canceled or you returned a purchase. Your points may have also expired after 1 year.
I completed an activity (not purchase) but didn't earn points!
It can sometimes take a few minutes for us to process your activity and provide your points. If it’s been longer than 7 business days, send us an email at firstname.lastname@example.org.
Awarding points when there's change involved?
We use standard rounding. If the customer spends anywhere above $0.50 we’ll be rounding up. If $0.49 or less, we’ll round down.
How do I leave the program?
If you no longer wish to earn points, please contact us and ask to be removed from the program by contacting us at email@example.com. In doing so, you will lose any points you have accrued.
What happens if I leave and decide to join again?
Sadly, your point total will begin from zero. (So give some serious thought to leaving in the first place!)