Customer Service Associate

The Mint Julep Boutique, LLC. – Auburn, AL

We are seeking:

Friendly, helpful and kind individuals to join our Customer Service team as a full-time associate. Our Customer Service Associates hold a special role in our company because the customers they interact with daily are so special to us as well! As a customer service associate, you will get to consistently provide first class customer service through our various online platforms. Associates will either work in office in Auburn, AL or occasionally be asked to work remote for night or weekend shifts.

If you have:

  • Excellent written and verbal communication skills.
  • Great problem solving and conflict resolution skills.
  • Customer Service experience.
  • Self-motivation and a positive attitude.
  • Extreme attention to details and a passion for accuracy.
  • Passion for continuous improvement in an ever-changing environment.

Then you could:

  • Communicate with customers through phone calls and emails regarding orders and special requests.
  • Consistently provide first class customer service through a friendly, positive and helpful attitude.
  • Acquire a confident knowledge of our inventory to provide educated recommendations and styling suggestions to customers.

Final thoughts:

You may be required to work during sale events, peak shopping days and holidays.

If this sounds like the perfect role for you, please apply for this position!

We are an equal opportunity employer.

Job Type: Full-time